Plan Your Stay at Hotel X Toronto | Hotel X Toronto
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We Can't Wait to Welcome You

With your Toronto getaway now booked, let us help you plan for your unforgettable stay.

Whether you've booked your stay for a well-earned escape, a family adventure, or a moment of indulgent wellness, we're delighted to be part of your journey. Let's work together to start shaping a stay filled with everything you're looking forward to - and more.

At Hotel X Toronto, every moment of your stay is an opportunity to create lasting memories. Enjoy luxurious spa treatments, rooftop swims with lake views, energizing workouts, private movie screenings, and exquisite meals. Whether you fill your days with activity or leave space to simply unwind, how you spend your time is entirely up to you.

To make the most of every moment, we recommend planning ahead - many of our most loved amenities and experiences require lead time and book quickly. Explore everything that awaits below and start envisioning the stay you deserve.

Thank you for choosing to spend your Toronto escape with us.

Now, let's start planning!

Indoor tennis court with large windows and sunset over the city skyline
Two women practicing yoga in a studio with cityscape view through large windows.
Girl playing soccer simulation game with soccer ball on mat, watched by a woman and a child.

10XTO Athletic Club

Next-level hotel fitness

Stay active and energized just steps from your room. Located on the 4th floor of Hotel X is our state-of-the-art athletic club, designed to keep you moving in all the ways you love.

As a registered hotel guest, enjoy complimentary, 24/7 access to the 4th floor Fitness Centre.

Looking for more?

Join a group fitness class, book time on the tennis or squash courts, or enjoy a friendly matchup in the sport smulator, for an additional fee. You'll also find space to play pickleball, table tennis, or shoot some hoops.

Woman on massage table receiving shoulder massage from therapist with blurred background.
Therapist performing a facial treatment on a client in a spa setting with another client in background.
White massage table with rolled towel in a room with large window and lake view.
Man with closed eyes lying on a massage table receives head massage from a therapist.
Interior of a spa with large white chairs, beige curtains, and natural light from a glass window.

Guerlain Spa

Discover a sanctuary of calm just an elevator ride away

Located on the 4th floor, Guerlain Spa offers an elegant escape with treatments designed to relax, rejuvenate, and restore. From our signature facials and exclusive RMT services to tailor-made rituals and luxurious body treatments, every experience is thoughtfully crafted for your well-being. 

Guests are also invited to explore our curated selection of skincare and beauty products. 

To ensure your preferred time and treatment, we recommend booking in advance of your stay.

Lounge & Leisure

Soak up the skyline or sink into a film

Indoor-Outdoor rooftop pool with lounge chairs and lake view, surrounded by glass walls and patio furniture.

Year-Round Rooftop Pool

Our rooftop pool is exclusive for registered hotel guests to enjoy - open daily from 7:00am to 11:00pm. 

Soak in panoramic views as you swim in our 55-foot indoor/outdoor, year-round serene escape, maintained at a pleasant 80-85°F throughout the year.

During peak season, a 2-hour booking may be required and can be reserved upon check-in.

Children and adults enjoying a movie in Screening Room at Hotel X Toronto

Screening Room

Enjoy a cinematic experience during your stay at Hotel X Toronto with our scheduled movie screenings in our 56-seat, private screening room, based on availability.

For showtimes and movie selections, please contact the Concierge team, below.

Outbound House Car Service

Explore the city in style and in comfort with our complimentary Tesla drop-off service, available within a 5km radius of the hotel.

Available daily from 7:00am - 10:00pm, simply arrange your ride with our Concierge team and enjoy a hassle-free journey.

Exception Dining Options

A wide range of culinary choices, all under one roof.

As a guest of Hotel X Toronto, you have an array of delicious dining options to satisfy all palates, just steps from your room.

The Playbook Commons

Image of restaurant with bar in the background

Valerie

Roses Social with chairs, set tables, and decorative plants at Hotel X Toronto

ROSES Social

Café X

A Getaway the Whole Family Will Love

Big smiles, little surprises, and everything in between - see what's in store

At Hotel X Toronto, every member of the family - big and small - is invited to unwind, explore and create lasting memories together with our Family Fun Package.

From special in-room surprises for little ones to exciting activities around the hotel and beyond, we've curated experiences that bring everyone closer.

Planning your next family escape? Discover everything included in our Family Fun Package and what makes Hotel X one of Toronto's top family-friendly hotels.

Frequently Asked Questions | Pre-Arrival

To help you feel fully prepared for your stay, we've gathered answers to some of our most frequently asked questions. From check-in details to how to book amenities like the rooftop pool, here's everything you need to know to start your getaway with ease.

What time is check in and check out?

Check in is at 4:00pm and check out is at 12:00pm. If you are planning on arriving before our standard check in time of 4:00pm, we would be happy to check your bags while you enjoy the wealth of amenities (excluding the pool) around the property.

Where do I enter at the hotel?

The main entrance for the hotel is located on the corner of Lake Shore Boulevard W and Newfoundland Drive.

If you are driving to the hotel, the underground parking garage is located on Newfoundland Drive.

Is there parking at the hotel?

There is underground self-parking available for $35 + taxes per night. The parking garage is located on Newfoundland Drive. 

If you self-park, we encourage you to leave your bags with our doorman at the main entrance prior to parking and we can bring them to your room.

Please click here for more information on parking and transportation.

Do you have a loyalty program?

As Canada’s first Destination by Hyatt hotel, we are part of the World of Hyatt loyalty program. Guests can enjoy exclusive benefits, special rates, and earn points every time they stay with us. Not a member yet? Join for free today and start enjoying more of what you love.

Do I need a credit card to check in?

A credit card is required at check-in to authorize the amount of the total stay room and taxes unless that portion was prepaid. Additionally, there is a deposit amount of $250 for possible incidental expenses each night of your stay, for up to three nights.

What is the hotels policy on visitors?

Visitors are allowed, but must leave the premises before 10:00pm.

Can I surprise someone with special room arrangements?

Absolutely! The Concierge can arrange wine, desserts, flowers, and other in-room enhancements. Click here to learn more.

Is there public transportation nearby?

The hotel is close to Exhibition Go Station (~1 km) and street car stops. Additionally, we do have a complimentary outbound car service available within a 5km radius of the hotel, from 7:00am - 10:00pm daily.

Are you pet friendly?

We love our furry guests and we welcome well behaved animals, up to 2 per room, and service animals. For more information about our VIP Enhancement and luxurious inclusions, please click here.

I want to use the rooftop pool during my stay, what do I need to know?

Our indoor/outdoor rooftop pool is open year-round and kept at a comfortable 80°F (26°C) to 85°F (29°C) depending on the season. The rooftop pool is exclusive to registered guests of the hotel and available on a first-come, first-serve basis.

Located on the 28th floor, the rooftop pool is open daily from 7:00am - 11:00pm daily (9:00pm - 11:00pm is adults only).

During the summer months (June – September) reservations for the rooftop pool are required for all registered guests. Reservations are available in 2 hour increments from 7am - 11pm (per night booked) and can be made upon check-in. We do our absolute best to ensure everyone has an opportunity to enjoy the pool, however, popular times may not always be available. To learn more about the rooftop pool policies, please click here.

 

Luxury for You - And Your Pet

We believe that every family member deserves to be part of the getaway - including the four-legged, furry ones.

Our VIP pet enhancement, designed in collaboration with Pawsome Pet Concierge, offers a truly pampered experience for pets, complete with in-room cozy bedding, delicious treats, fun toys, and thoughtful in-room amenities.

Whether you're traveling with your pet this time, or planning ahead for a future visit, we're ready to welcome them in style, and luxury.

Black and brown dog lying on a velvet couch with city view from large window.

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Join Our Email List

Keep in touch and stay in the know about exclusive Toronto destination experiences,. You may unsubscribe at any time.

Things To Do

In the heart of one of the world's most sophisticated cities

Just minutes from the vibrant energy of downtown, the perfect hub for a seamless blend of relaxation and urban excitement. 

We Can't Wait to Welcome You

We look forward to welcming you for your upcoming stay at Hotel X Toronto. Should you have any questions prior to your stay, please contact us at connect@hotelxtoronto.com.